Mentis Neuro Health, headquartered in Bellaire, Texas, has contracted with Blue Ocean Consulting to automate its clinical and operational processes within the company. Mentis needed a single health record system, but no off-the-shelf electronic health record system would work for them. Mentis wanted to standardize practices and ensure sustainability in delivering high quality patient care, safety and compliance among its five head trauma centers, located in Austin, El Paso, Houston, San Antonio, Texas, and in Stow, Ohio. Also, Mentis wanted to automate low value manual processes such as scanning, faxing and copying. Blue Ocean met these goals, along with achieving wide adoption of the software application. As an added benefit, the new process facilitated by the software resulted in more patient’s choosing Mentis and a 20% increase in admissions.
Mentis made a deliberate effort to retain a digital firm that could create a custom program that would positively empower its employees. Blue Ocean Consulting, a leader in the digital transformation industry, was able to deliver the application for use on a variety of devices and platforms. The project is in two phases, said Blue Ocean Consulting CEO Scott Carson. “The first phase concerned patient intake, which we have completed. The second phase focuses on patient and resource scheduling that is very complex and currently handled manually. We will automate the process to make that issue much easier to navigate.”
Due to the automation needed, “Blue Ocean Consulting functions more like an extension of the Mentis team rather than an outside resource,” according to Mentis Chief Technology Officer Morgan Porter. “Blue Ocean has the technical creativity, a high level of cloud development and security experience, along with making the application so easy that the staff wants to use it and adoption didn’t have to be mandated. Also, physicians are particular about their processes and Blue Ocean met their high expectations,” according to Porter.
Carson says, “We were able to develop a flexible and configurable software solution, allowing Mentis to expand rapidly without the need for continuous updates.”
“The product exceeded expectations and we are able to roll out the system to all facilities with minimal training,” according to Porter.
About Blue Ocean Consulting
Blue Ocean Consulting helps companies innovate, improve performance and compete by leveraging custom software in workflow, process improvement and analytics. They find methods for companies to complete tasks more efficiently and even fundamentally change performance by harnessing the opportunities that digital infusion can deliver. The BOC team has more than 20 years of experience delivering strategic insights and software solutions that transform current business challenges to opportunities for profit and revenue growth.
About Mentis Neuro Rehabilitation
Mentis provides the highest level of neuro-rehabilitation to persons who have sustained an acquired brain injury or who are significantly challenged by conditions that restrict mobility, social interaction, communication, employability and re-entry into their homes and communities.